{"id":28,"date":"2026-04-09T15:58:57","date_gmt":"2026-04-09T14:58:57","guid":{"rendered":"https:\/\/totnescinema.co.uk\/03\/?page_id=28"},"modified":"2026-04-09T16:00:17","modified_gmt":"2026-04-09T15:00:17","slug":"privacy-policy-2","status":"publish","type":"page","link":"https:\/\/totnescinema.co.uk\/03\/privacy-policy-2\/","title":{"rendered":"Privacy Policy"},"content":{"rendered":"\n<h1 class=\"wp-block-heading\">Totnes Cinema CIC<\/h1>\n\n\n\n<p><em>Last updated: [April 2026]<\/em><\/p>\n\n\n\n<p>We\u2019re a social enterprise cinema, and we take your privacy seriously. This policy explains what information we collect, why we collect it, and how we look after it when you use our website, book tickets, visit our venue, or get in touch with us.<\/p>\n\n\n\n<p>For the purposes of UK data protection law (UK GDPR and the Data Protection Act 2018), Totnes Cinema CIC is the \u201cdata controller\u201d of your personal data.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">1. What information we collect<\/h2>\n\n\n\n<p>We only collect the information we need to run our cinema and stay in touch with you. This may include:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Your name and email address<\/li>\n\n\n\n<li>Your billing details when you buy tickets<\/li>\n\n\n\n<li>Details of bookings or purchases you make<\/li>\n\n\n\n<li>Messages or enquiries you send to us<\/li>\n\n\n\n<li>Basic technical information (such as IP address and website usage)<\/li>\n\n\n\n<li>Your preferences for receiving emails (if you sign up)<\/li>\n\n\n\n<li>CCTV images if you visit our venue<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\">2. How we use your information<\/h2>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Processing ticket bookings and sending confirmations<\/li>\n\n\n\n<li>Managing events and attendance<\/li>\n\n\n\n<li>Replying to your enquiries<\/li>\n\n\n\n<li>Sending occasional updates or newsletters (only if you\u2019ve opted in)<\/li>\n\n\n\n<li>Improving our website and understanding usage<\/li>\n\n\n\n<li>Keeping our venue safe and secure<\/li>\n\n\n\n<li>Meeting legal and financial responsibilities<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\">3. Our ticketing and website systems<\/h2>\n\n\n\n<p>We use <strong>WooCommerce<\/strong>, <strong>The Events Calendar Pro<\/strong>, and <strong>Event Tickets Plus<\/strong> to manage events and bookings.<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Your details are stored securely within our website<\/li>\n\n\n\n<li>We use them to manage bookings and check you in<\/li>\n\n\n\n<li>You may receive booking-related emails<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\">4. Payments<\/h2>\n\n\n\n<p>Payments are processed securely by providers such as <strong>Stripe<\/strong> or <strong>PayPal<\/strong>.<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>We do not store full card details<\/li>\n\n\n\n<li>Payments are handled securely by those providers<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\">5. Email newsletters<\/h2>\n\n\n\n<p>If you sign up, we use <strong>Mailchimp<\/strong> to send updates.<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>You can unsubscribe at any time<\/li>\n\n\n\n<li>We only email you if you\u2019ve opted in<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\">6. Licensed bar and Challenge 25<\/h2>\n\n\n\n<ul class=\"wp-block-list\">\n<li>You may be asked for ID to prove your age<\/li>\n\n\n\n<li>We do not store ID details<\/li>\n\n\n\n<li>We may record incidents where service is refused<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\">7. CCTV<\/h2>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Used for safety and crime prevention<\/li>\n\n\n\n<li>Footage stored securely<\/li>\n\n\n\n<li>Kept for up to 30 days unless required longer<\/li>\n\n\n\n<li>Shared with authorities if required by law<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\">8. Legal basis<\/h2>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Contract (ticket purchases)<\/li>\n\n\n\n<li>Consent (emails, cookies)<\/li>\n\n\n\n<li>Legitimate interests (running the cinema safely)<\/li>\n\n\n\n<li>Legal obligations<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\">9. Sharing data<\/h2>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Stripe \/ PayPal (payments)<\/li>\n\n\n\n<li>Mailchimp (emails)<\/li>\n\n\n\n<li>Website providers<\/li>\n\n\n\n<li>Google Analytics<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\">10. Data retention<\/h2>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Transactions: up to 6 years<\/li>\n\n\n\n<li>Email list: until you unsubscribe<\/li>\n\n\n\n<li>CCTV: up to 30 days<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\">11. Your rights<\/h2>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Access your data<\/li>\n\n\n\n<li>Correct it<\/li>\n\n\n\n<li>Delete it<\/li>\n\n\n\n<li>Object to use<\/li>\n\n\n\n<li>Withdraw consent<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\">12. Cookies<\/h2>\n\n\n\n<p>We use cookies for site functionality and analytics. We ask for consent for non-essential cookies.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">13. Contact<\/h2>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Email: totnescinema@gmail.com<\/li>\n\n\n\n<li>Address: Totnes Cinema, 27a High St, Totnes, TQ9 5NP<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\">14. Complaints<\/h2>\n\n\n\n<p>You can contact the Information Commissioner\u2019s Office (ICO): https:\/\/www.ico.org.uk<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Totnes Cinema CIC Last updated: [April 2026] We\u2019re a social enterprise cinema, and we take your privacy seriously. This policy explains what information we collect, why we collect it, and [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"_price":"","_stock":"","_tribe_ticket_header":"","_tribe_default_ticket_provider":"","_tribe_ticket_capacity":"0","_ticket_start_date":"","_ticket_end_date":"","_tribe_ticket_show_description":"","_tribe_ticket_show_not_going":false,"_tribe_ticket_use_global_stock":"","_tribe_ticket_global_stock_level":"","_global_stock_mode":"","_global_stock_cap":"","_tribe_rsvp_for_event":"","_tribe_ticket_going_count":"","_tribe_ticket_not_going_count":"","_tribe_tickets_list":"[]","_tribe_ticket_has_attendee_info_fields":false,"footnotes":""},"class_list":["post-28","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/totnescinema.co.uk\/03\/wp-json\/wp\/v2\/pages\/28","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/totnescinema.co.uk\/03\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/totnescinema.co.uk\/03\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/totnescinema.co.uk\/03\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/totnescinema.co.uk\/03\/wp-json\/wp\/v2\/comments?post=28"}],"version-history":[{"count":2,"href":"https:\/\/totnescinema.co.uk\/03\/wp-json\/wp\/v2\/pages\/28\/revisions"}],"predecessor-version":[{"id":30,"href":"https:\/\/totnescinema.co.uk\/03\/wp-json\/wp\/v2\/pages\/28\/revisions\/30"}],"wp:attachment":[{"href":"https:\/\/totnescinema.co.uk\/03\/wp-json\/wp\/v2\/media?parent=28"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}